Refund & Return Policy

Last Updated: June 2026

At Zeyvo, every product is printed and manufactured on demand specifically for each customer after an order is placed. Because of this, we do not accept returns or offer refunds for reasons such as incorrect size selection, change of mind, or personal preferences.

Eligible Refunds & Replacements

We offer refunds or replacements only under the following circumstances:

• The product received is damaged during transit.
• The product received has a printing defect or manufacturing defect.
• The wrong product, size, or design was delivered.
• The package is lost in transit and confirmed by the shipping carrier.

Reporting an Issue

If you receive a damaged, defective, or incorrect item, please contact us within 03 days of delivery.

Email: work.sahil2442@gmail.com

Please include:

• Your order number
• Clear photographs of the product
• A brief description of the issue

Our team will review your request and respond within 2–5 business days.

Non-Returnable Items

Due to the custom-made nature of our products, we cannot accept returns or provide refunds for:

• Incorrect size ordered by the customer
• Change of mind
• Color variations caused by screen settings
• Minor placement differences that do not affect product quality
• Orders where the customer provided an incorrect shipping address

Refund Process

If your refund request is approved, the refund will be processed to the original payment method within 5–10 business days.

In some cases, a replacement product may be sent instead of issuing a refund.

Order Cancellation

Orders can only be cancelled before production begins. Once an order has entered production, cancellation requests cannot be accepted.

Contact Us

For any questions regarding returns, refunds, or replacements, contact:

Zeyvo
Owner: Sahil Malek
Email: work.sahil2442@gmail.com